Mohicar

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Frequently Asked Questions

Everything you need to know about our car rental services in Morocco.

Booking & Documents

A valid driver's license, passport or ID, and a credit card for the deposit.

Yes, as long as it is valid and written in Latin characters. Otherwise, an international permit is needed.

The minimum age is 21 years old with at least 1 year of driving experience.

Contact us via WhatsApp or email at least 24 hours before your pickup time.

Yes, for the security deposit. We accept Visa, Mastercard, and AMEX.

Insurance & Safety

It covers third-party liability and basic collision damage with a deductible.

Yes, you can choose our 'Zero Excess' option for total peace of mind.

Call us immediately. You must provide a police report (Constat) within 24 hours.

Yes, roadside assistance is included for all rentals across Morocco.

Yes, you can request baby seats or boosters during your booking.

Pickup & Delivery

Yes, we offer free meet-and-greet delivery at Agadir Al-Massira Airport.

Yes, we deliver to any hotel or riad within Agadir city limits.

Our airport desk is open 24/7 based on your flight arrival time.

Our agent will be waiting for you at the arrival hall with a Mohicar sign.

Yes, one-way rentals are available (e.g., Agadir to Marrakech) for an extra fee.

Payments & Fees

Yes, the rental price can be paid in Cash (MAD, EUR, USD), but the deposit requires a card.

No, we provide unlimited mileage for all our vehicles.

No, the price you see is the price you pay (including VAT and airport taxes).

Same-to-Same. You return the car with the same fuel level you received.

We offer a 1-hour grace period. Beyond that, an extra day may be charged.

Vehicle Usage

No, all our cars are strictly non-smoking to maintain cleanliness.

Standard cars are for paved roads only. Only 4x4s are allowed on approved tracks.

A cleaning fee may apply if the car is returned with excessive dirt or stains.

Yes, but they must be in a carrier to avoid damage to the interior.

Stop the car safely and call our 24/7 technical support immediately.

General Questions

Yes, we have special rates for rentals exceeding 30 days.

Yes, GPS devices can be added as an extra during booking.

No, our vehicles are only insured for use within the borders of Morocco.

Yes, we provide luxury cars with professional drivers upon request.

We offer the newest fleet, transparent prices, and 24/7 premium support.

Still have questions? We are here to help!

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